Terms & Conditions










Model withdrawal form from a distance contract

Internet shop www. mystyleco.cz respects the rights of consumers. The consumer cannot waive the rights that belong to him/her by law. Provisions of contracts that are less favorable to consumers than the legal provisions protecting consumers' rights are invalid and are replaced by these legal provisions. Therefore, no provisions of these terms and conditions exclude or limit the rights of consumers under the binding provisions of the law and any doubts will be interpreted in favor of the consumer. In the event of an unintentional conflict between the provisions of these terms and conditions and the above legal provisions, the legal provisions shall prevail and the seller undertakes to comply with them in this way.


  1. Online store available at www. mystyleco.cz is operated by My Style s.r.o., with its registered office at Vršovická 1525/1b, 101 00 Prague 10 - Vršovice, Prague,  Czech Republic, entered in the register of entrepreneurs kept at the Municipal Court in Prague, C 108993 / MSPH. ID: 27370283, VAT: CZ27370283. E-mail address: contact@mystyleco.cz.
  2. The use of an online store requires that the terminal equipment and communication system used by the customer meet the technical requirements.
  3. The Terms and Conditions are intended for both consumer and non-consumer customers who use an online store, electronic services or enter into a purchase agreement (with the exception of Part XII of the Terms and Conditions, which is intended only for customers who are not consumers).
  4. Acceptance of these terms and conditions is voluntary, but is necessary to create an account and / or order or reservation by the customer.
  5. The information provided on the website of the online store or, in the case of an order using other means of distance communication, in an electronic message confirming the content of the proposed purchase contract referred to in Part III, paragraph 6 of the Terms and Conditions, is an invitation to enter into the contract selling to the customer, and not an offer in accordance with § 1731 of the Civil Code. The provision of § 1732 para. 2 of the Civil Code is expressly excluded and shall not apply.
  6. Whenever the following terms are used in the following sections of these Terms and Conditions, they shall be construed as follows, unless the context of their application necessarily indicates otherwise:


The seller provides customers with the following electronic services free of charge via the online store:


  1. The main characteristics of use according to the subject of provision and the method of communication with the customer are determined for each product separately or in another way suitable for the product in the online store.
  2. The seller can create an order for goods as follows:


  1. The Seller shall allow the Customer in principle, subject to Part XI. paragraph 5, the various methods of payment under the purchase agreement, in particular:
  2. Current payment options are available on the website of the online store under the link "Payment" and on the page of each product, including the moment of the customer's interest in creating a purchase contract. Available payment methods may depend on the selected delivery method or product. Available payment methods can be changed in case of creating several orders at the same time with respect to the products contained in them.
  3. Personal collection of goods in the store is possible especially when booking the product. In case of creating several orders or reservations at once - applies to information of all products selected by the customer.
  4. Billing of electronic payments and payment cards is performed according to the customer's choice through authorized services.
  5. In case of non-receipt of payment by the seller in case the customer has chosen payment in advance, ie payment by bank transfer, electronic payment or payment by credit card, ZSP may contact the customer with a request for payment, including sending an e-mail. Failure to pay within 3 days of completing the order, or within the replacement period of another 2 days will result in non-acceptance of the offer contained in the customer's order. The customer can also cancel the order until the moment of sending the order, through ZSP, this does not affect his right to withdraw from the contract - however, this does not apply to non-prefabricated products manufactured at the customer's request or according to his individual needs.
  6. If the customer chooses cash on delivery, the customer is obliged to make a payment upon receipt of the shipment. By refusing to accept the shipment even in the additional period for collection, the purchase contract is terminated. The customer can cancel the order within the specified period, without any consequences, without prejudice to his right to withdraw from the contract - but this does not apply to products not prefabricated made at the customer's request or according to his individual needs.


  1. Delivery is possible on the territory of the Czech Republic and selected countries, which are listed under the link "Date and method of delivery" of the online store and the page of the goods.
  2. Delivery of goods to the customer is for a fee, unless the purchase contract provides otherwise. Currently available methods of transport and prices of delivery of goods are listed under the link "Date and method of delivery" of the online store and on the page of each goods, even at the time when the customer expresses his will to be bound by the purchase contract.
  3. Available delivery methods may depend on the payment method selected by the customer or the product. The available delivery methods can be changed in case of creating several orders at the same time with regard to the products contained in them.
  4. The total time of delivery of goods to the customer consists of the time of preparation of the order for transport by the seller and the delivery of goods by the carrier.
  5. The delivery date of the goods to the customer is max. 14 working days, unless a shorter date is specified in the description of the goods or in the order.
  6. The time of preparation of the transport order by the seller is always stated on the page of the individual goods and is calculated from (beginning of the delivery period):


  1. The rights and obligations of the contracting parties regarding the rights arising from defective performance are governed by the relevant generally binding legal regulations (especially the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code).
  2. The seller responds to the customer that the goods are free of defects upon receipt. In particular, the seller is responsible to the customer that at the time when the buyer took over the goods:


  1. The out-of-court settlement of consumer complaints is provided by the seller via the electronic address contact@mystyleco.cz. The seller will send information on the settlement of the customer's complaint to the customer's e-mail address.
  2. The seller is entitled to sell goods on the basis of a trade license. Trade licensing is performed within the scope of its competence by the relevant trade licensing office. The Office for Personal Data Protection supervises the area of personal data protection. The Czech Trade Inspection Authority, to a limited extent, supervises compliance with the ZOS.
  3. According to ZOS, the customer has the right to out-of-court settlement of a consumer dispute arising from the purchase contract. The Czech Trade Inspection Authority is the entity that is authorized to resolve the dispute out of court. More information is available at https://www.coi.cz/ or at the online dispute resolution website http://ec.europa.eu/consumers/odr.


In accordance with the provisions of § 1829 par. 1 of the Civil Code, the customer who concluded the distance contract has the right to withdraw from the purchase contract within thirty (30) days of receiving the goods (which means extension of the 14-day withdrawal period set by ZOS) . To maintain the deadline, it is sufficient if the customer makes a statement to the seller before it expires. The customer can make any unambiguous statement informing about his withdrawal from the contract. Withdrawal from the contract can be made, for example:


  1. Exclusive rights to content published or placed in the online store of the seller or its suppliers, in particular copyrights, the name of the online store (trademark), which is part of the graphics system, software (including application) and database rights are subject to legal protection and held by the seller or the entity with which the seller has entered into the relevant contract. The customer is entitled to use the above in the usual way. The content, including the application, is provided free of charge in the same way as content published and distributed by other customers in accordance with the law in the online store, but only for personal use and for the proper use of the online store, worldwide. Other use of the content, including the application, is only permitted with the express prior written consent of the authorized entity.
  2. By placing any content in the online store (including through an application), in particular graphics, comments, opinions or account information or elsewhere in the online store, the customer grants the seller a non-exclusive, free license to use, store in computer memory, change, delete, add, public production, public display, reproduction and dissemination (especially on the Internet) of such content worldwide. This right includes the right to sublicense to the extent justified for the performance of the purchase contract or the contract for the provision of services (including the operation and development of e-commerce). The customer also authorizes the seller himself or through a third party to develop, adapt, process and translate the work in the sense of Act No. 121/2000 Coll., On Copyright, on Rights Related to Copyright and on Amendments to Certain Acts (Copyright Act), in wording of later regulations. If the customer is not entitled to grant the licenses referred to in this paragraph. 2, undertakes to obtain such a license for the seller.
  3. Notwithstanding the foregoing, the Application is subject to the proprietary copyrights of the Seller. Along with the installation of the application on the customer's mobile device, the seller grants a non-exclusive license to use the application in the usual way, including copying the application only in connection with downloading it to his mobile device, installing and running the application on the customer's mobile device. The customer can install the application on any number of his mobile devices, but only one copy of the application can be installed on one mobile device.
  4. In particular, Customer is not authorized to translate, adapt, redistribute or make any other changes to the Application, including its source code, except as permitted by law;


  1. The personal data of the customer are processed by the seller as the administrator of personal data.
  2. The provision of personal data by the customer is voluntary, but necessary for the purposes of opening an account, using the said electronic services, concluding a purchase contract or making a reservation.
  3. Detailed information regarding the protection of personal data is available under the link "Privacy Policy" published on the website of the online store.


Seller may terminate the Service Agreement or any license granted under Part IX at any time. these terms and conditions to the customer with one month's notice for the following serious reasons:


  1. This part of the terms and conditions and the provisions contained therein apply only to customers who are not consumers.
  2. The seller has the right to withdraw from the purchase contract concluded with a customer who is not a consumer within 14 days of its conclusion, without giving a reason. Withdrawal from the purchase contract in this case does not create any claims against the seller, which is not a consumer, apart from the obligation to return the mutually provided services.
  3. In the case of non-consumer customers, the seller has the right to limit the available payment methods. The seller also has the right to demand payment in advance, in whole or in part, regardless of the chosen method of payment and regardless of the content of the concluded contract.
  4. The risk of damage to the goods passes to the customer, who is not a consumer, at the time of delivery of the goods to the seller carrier. The seller is not responsible for loss, destruction or damage to the product, which occurred after its receipt by the carrier until delivery to the customer. It is also not responsible for delays in the delivery of the shipment.
  5. Any warranty for the goods against the customer who is not a consumer is completely excluded.
  6. In the case of non-consumer customers, the seller may terminate the service contract or any license concluded under the terms and conditions with immediate effect and without giving reasons by sending the relevant statement to the customer in any form.
  7. Neither the Seller nor its employees or agents shall be liable to the Customer, its contractual partners, employees or agents for damages, including lost profits, unless the damage was caused intentionally.
  8. In the case of liability of the seller, his employees or representatives in relation to a non-consumer customer, regardless of its legal basis, the amount of damages is limited, both per claim and for any total claims, up to the amount paid purchase prices and delivery costs according to the last concluded purchase contract, but up to a maximum of six thousand Czech crowns.
  9. The court of jurisdiction according to the place of business of the seller is competent to resolve any disputes that arise between the seller and the customer who is not a consumer.
  10. These provisions of the terms and conditions, which apply only to customers who are not consumers, may be changed by the seller at any time in accordance with generally applicable laws.


  1. These terms and conditions are binding from 28.04.2020.
  2. Contracts concluded by the seller are concluded in the Czech language.
  3. Securing, securing and making available the relevant provisions of the Contract for the provision of services electronically takes place by sending an e-mail to the e-mail address provided by the customer.
  4. Securing, securing, making available and confirming the necessary provisions of the purchase contract to the customer is done by sending an order confirmation to the customer's e-mail and attaching documents containing order specifications and tax documents on the purchase of the goods. The content of the purchase contract is further recorded and stored in the IT system of the online store.
  5. The Seller implements technical and organizational measures corresponding to the degree of threat to the security of the provided functions or services within the framework of the contract for the provision of services. The use of electronic services involves typical risks associated with the transmission of data over the Internet, such as its dissemination, loss or unauthorized access.
  6. The seller informs and the customer acknowledges that the use of the online store through a web browser or application, including creating orders, as well as telephone contact with ZSP, may be associated with the need to incur the cost of internet connection (for data transfer fee) in accordance with the tariff of the service provider used by the customer.
  7. Czech law, in particular Act No. 89/2012 Coll., The Civil Code, as amended (OZ), Act No. 634/1992 Coll., On Consumer Protection, as amended, applies to issues not expressly regulated by these terms and conditions. (ZOS).
  8. The choice of Czech law on the basis of these terms and conditions does not affect the protection of consumer rights on the basis of provisions which cannot be deviated from by agreement between the seller and the consumer, according to the law applicable in the absence of this choice.

The administrator of your personal data My Style s.r.o., with its registered office at Vršovická 1525/1b, 101 00 Prague 10 - Vršovice, Prague,  Czech Republic. E-mail address: contact@mystyleco.cz.

If you want to subscribe to our newsletter - enter your e-mail address. It is voluntary, but if you do not do so, you will not be able to subscribe to the newsletter.
We process your personal data for marketing purposes My Style s.r.o. and our potential partners - so we can send you attractive ads and offers (discounts) by e-mail. If you provide your additional data in the future, it may also be processed for the purpose of sending (addressed to you) messages via a postal delivery service, or with additional consent, to a mobile phone. The legal basis for processing your personal data for these purposes is the Newsletter Rules - the contract concluded between you and Mystyleco.cz We will also process your data for purposes related to the potential for disputes during the implementation of the contract ( . Of course, you can unsubscribe from the newsletter, even with the possibility of unsubscribing to a limited extent, eg only from sending messages to the phone.

Depending on, among other things, your activity on our website and our profile on social networks using your e-mail address (eg whether you open an account in our store and what products you buy) or consent to the use of cookies, we can better newsletter to adapt just for you (in a simplified way we analyze your activity, thanks to which we can better adapt the newsletter for a specific group of our clients, eg the newsletter for men and women will look different, while we do not restrict access to interesting offers for different groups of clients and do not fundamentally affect their decision). Of course, you have the right to file a complaint against these activities (the legal basis for data processing in this case is our legitimate interest or the justified interest of our partners as so-called third parties - marketing activities). If you are over 18 years of age and have given your consent - the analysis of your activity on the Internet will also serve us to create and present ads and offers (discounts) designed to you completely tailored to your preferences, which can fundamentally affect your user decision -

However, we ask you to agree to such conduct. Such behavior differs from the usual "profiling" (ie, for example, adapting our messages, banners to your interests) in that their result can fundamentally influence your choices as consumers, so as a result a very advantageous, time-limited offer on goods can be sent. solely to you based on the history of your purchases and activity on our site, to which other our customers will not have access. As a rule, the more often you use our services and buy our products, the better special offers and surprises we can prepare for you. However, the basis of this activity is your voluntary consent. You can revoke your consent at any time - but this will not affect the lawfulness of the processing we perform before revoking it. Thanks to the use of advanced technologies, we often develop our content and send it automatically using our system, thanks to which you can quickly get acquainted with the most up-to-date content.

As a rule, we will process certain categories of your data until you unsubscribe from the newsletter or file complaints against their processing, and to the extent that processing is carried out with your consent, until such time as the consent is revoked, unless we are required by law to longer processing of these data, or we will be forced to keep them due to potential claims, for the period of their limitation stipulated by legal regulations, especially the Civil Code. - lodge a complaint with the President of the Office for Personal Data Protection; - transfer their personal data, eg to another controller (unless the processing is based on a legally justified interest of the controller); - to access their personal data, including a request for a copy; - filing objections to the processing of personal data if the reason for the processing is a legitimate interest; - request modification, restriction of processing or deletion of your data and unsubscription from the newsletter. We may pass on your data to entities that help us send e-mail messages within the newsletter (eg support us in marketing campaigns), ensure the support and operation of our tools and information and communication systems (eg data retention), carry out shipments and ensure routine legal services, carry out audits, etc.

Furthermore, as part of the above activities, we may pass your data to companies from our capital group. Exceptionally, we may pass on your data to our partners processing them outside the European Economic Area (EEA), but only to the extent necessary in connection with the services they provide us, especially information (eg data storage in the cloud) and supporting e-commerce and application functionality. Data processing by our partners outside the EEA may take place primarily in the United States (USA). The security of your data is ensured by the security we use, including standard contractual clauses approved by the European Commission. We also try to make our partners part of the Privacy Shield program. You can obtain a copy of your data transferred to non-EEA countries, in particular by contacting our Data Protection Officer.