Returned goods

Returned goods

You can withdraw from the purchase contract without giving a reason in accordance with the provisions of § 7 et seq. Act No. 102/2014 CFU on consumer protection in distance selling, within 14 days of receipt of the goods. The goods must be undamaged, unused and with a tag.

In the package, together with the goods, we will also pack the Form for withdrawal from the purchase contract.

It is up to you whether you choose a refund or wish to exchange the goods for another. We will return the money to your account without undue delay (no later than 14 days from receipt of the returned goods) or we will send you other goods. If you paid by card online, we will send the money back to you with this payment card.

 

If you did not receive the return form, you can download it here.

 

Exact return procedure:

1. Please fill in form for withdrawal from the purchase contract (is attached to each package).

2. Pack the goods together with the form in the original box and seal them with adhesive tape.

3. Please order a PPL courier using the order form at https://www.ppl.cz/balikprotebe/

4. Address for the return of goods: Superdry, Roztylská 2321/19, 148 00 Prague 4-Chodov

If you have any questions about filling out the form, you can contact the customer line at tel .: +420 272 075 500 or +420 731 472 200 on working days from 9:00 to 17:00 or by e-mail at contact@mystyleco.cz.

 

If you have any questions, do not hesitate to contact us on our customer line +420 272 075 500 or +420 731 472 200 on working days from 9:00 to 17:00 or by e-mail at contact@mystyleco.cz.

The Mystyleco team